Brand vs Non-Brand Keywords in Google Ads

Brand clicks convert cheaply and flatter every report they touch. Split brand from non-brand to see what is driving growth, decide whether bidding on your own name pays, and keep brand out of Performance Max.

Last updated: 5 September 2026

In This Guide

  1. Executive Summary
  2. Benchmarks & Numbers at a Glance
  3. Why Separate Them
  4. Should You Bid on Brand
  5. Brand Defence
  6. Structuring Campaigns
  7. Non-Brand Growth
  8. Brand Exclusions in PMax
  9. Measuring Performance
  10. Reporting Honestly
  11. Common Mistakes to Avoid
  12. What Changed Recently
  13. References

1. Executive Summary

Brand and non-brand Google Ads campaigns operate as fundamentally different traffic systems. Treating them as one blended channel distorts bidding signals, obscures true acquisition costs, and can cause automation to optimise toward the easiest conversions rather than genuine incremental growth. The five principles below govern best practice as of September 2026.

  • Separate structurally and in reporting. Brand and non-brand campaigns must have distinct budgets, distinct negative-keyword architectures, and distinct reporting views. Blending them hides whether growth is coming from new demand or from harvesting existing brand intent.[1][2][3]
  • Verify brand value with incrementality tests, not platform ROAS. Brand search ads typically deliver a median incremental ROAS of 0.70x, meaning that on average they return less than their reported value when measured causally.[4] Bid on brand when defence or messaging control is genuinely needed, and test the lift before assuming it is additive.
  • Use brand exclusions in Performance Max. Without explicit brand exclusions, PMax will capture high-converting branded queries, inflate reported efficiency, and distort the optimisation signals used for prospecting.[5][6][7]
  • Non-brand is the primary growth engine. Non-brand search delivers the incremental volume that grows the business. Scale it cautiously with intent-based segmentation, strong negatives, and budget steps that allow each change to settle across a full conversion cycle before the next move.[1][8][9]
  • Apply Google’s 2026 brand controls actively. Brand restrictions for broad match and brand exclusions for PMax are now first-class planning levers, not optional extras. Use them to enforce the brand/non-brand boundary across every campaign type.[2]

2. Benchmarks and Numbers at a Glance

Metric Typical range or threshold Applies when Source
Brand search CPC USD $3.12 Study average across accounts; not industry-specific [5]
Non-brand search CPC USD $13.75 Study average across accounts; not industry-specific [5]
Brand search CTR 22.21% Study average; vendor claims suggest 10–20% as a conservative range [5][10]
Non-brand search CTR 3.60% Study average; vendor claims suggest 2–5% as a conservative range [5][10]
Brand search conversion rate 3.73% Study average; note non-brand conversion rate is marginally higher at 3.94% in this dataset, which is counterintuitive and may reflect B2B SaaS skew [5]
Non-brand search conversion rate 3.94% Study average; treat with caution as figures conflict with typical practitioner observation that brand converts at a higher rate [5]
Brand search cost per lead USD $34 Study average across accounts [5]
Non-brand search cost per lead USD $207 Study average; non-brand CPL is 6.1× brand CPL in this dataset [5]
Median incremental ROAS for branded search 0.70× iROAS Derived from 225 DTC geo-based incrementality tests; brand ads return less than reported value when measured causally [4]
Brand search incrementality discount vs MTA 25–60% less incremental than multi-touch attribution suggests Vendor claim; treat as a directional range, not a precise study figure [11]
Non-brand B2B SaaS CPC USD $8.50–$14.00 Vendor claim for B2B SaaS vertical specifically; not a cross-industry figure [2]
Recommended brand impression share target 90–95% Practitioner guidance; applies to low-to-moderate competitor environments; reduce target if spend efficiency falls below account CPA threshold [2][12]
Recommended brand share of total Google Ads budget 5–15% Rule of thumb from practitioner guides; lower end (5–7%) for mature organic presence, upper end (10–15%) when competitors are active; not a published study figure [13][9]

Note on conflicting conversion rate data: The published study figures show non-brand conversion rate (3.94%) slightly exceeding brand conversion rate (3.73%).[5] This conflicts with the broadly held practitioner view that brand search converts at a higher rate due to higher intent. The dataset may reflect B2B SaaS skew or specific account mixes. Apply the most conservative interpretation: do not assume brand automatically converts better than non-brand in your specific account without pulling your own segmented data.

3. Why Separate Brand and Non-Brand

The case for structural separation is mathematical, not cosmetic. Brand and non-brand search traffic have fundamentally different cost, click-through, and conversion profiles. Combining them in a single campaign averages two distinct performance distributions, which makes every downstream decision — bidding targets, budget allocation, creative testing, and incrementality measurement — less reliable.[2][1]

Brand queries carry a CTR of 22.21% and a CPL of USD $34. Non-brand queries carry a CTR of 3.60% and a CPL of USD $207 — a 6.1× premium.[5] When these two populations are blended, the account-level averages look reasonable but mask the true cost of acquiring a net-new customer. A Smart Bidding algorithm optimising toward a blended target CPA will find it easier to serve brand traffic, which converts cheaply, and will progressively under-invest in non-brand prospecting where the real growth lies.[1][2]

Separation also creates a cleaner measurement foundation. Separate campaigns make it straightforward to run incrementality tests on brand traffic, apply distinct bidding strategies to each traffic type, and report the true cost of prospecting to stakeholders without brand efficiency inflating the numbers.[1][14] Search term reviews become more actionable because brand bleed into non-brand campaigns — and vice versa — becomes visible rather than hidden inside a combined query stream.[6][15][7]

Budget governance also improves. When brand and non-brand share a campaign or a shared budget, brand’s lower CPC means it will tend to consume spend during peak hours while non-brand keyword groups compete for the remainder. Separate budgets or at minimum separate budget governance prevents this leakage and ensures non-brand prospecting receives intentional investment rather than whatever is left over.[4][12][3]

Worked example (illustrative)

Blended campaign masking a failing non-brand segment

  • Setup: A Melbourne HVAC services account spending $12,000 per month runs brand and non-brand keywords in a single Search campaign with a Target CPA of $85.
  • Numbers: Brand terms generate 180 conversions at an average CPL of AUD $42 (using the published USD $34 benchmark, adjusted to AUD at 1.55 exchange rate = AUD $52.70; account data shows AUD $42 due to lower competition). Non-brand terms generate 60 conversions at AUD $218 CPL. Blended CPL = ((180 × $42) + (60 × $218)) ÷ 240 = ($7,560 + $13,080) ÷ 240 = $20,640 ÷ 240 = AUD $86 — which appears to be on target. In isolation, non-brand CPL of $218 is 156% over the $85 target and would trigger an immediate structural review.
  • Decision: Split into two separate campaigns: Brand Search with a Target CPA of $55 and Non-Brand Search with a Target CPA of $95, each with its own daily budget cap ($1,800/month brand, $10,200/month non-brand).
  • Why: Blended reporting concealed that non-brand CPL was 2.57× the account target; separation surfaces the true prospecting cost so bidding and budget can be corrected.[1][2]

4. Should You Bid on Your Own Brand

The 2026 best-practice answer is: bid on your own brand when you need to defend SERP real estate, control messaging, or prevent competitors from capturing clicks — and validate the value with an incrementality test before treating the spend as unconditionally productive.[1][10][6][16]

The median incremental ROAS for branded search across 225 DTC geo-based incrementality tests is 0.70×, meaning branded search ads on average return less value than platform attribution reports.[4] A separate vendor-claim source estimates branded search is 25–60% less incremental than multi-touch attribution suggests.[11] These figures make a strong case for testing rather than assuming.

The decision hinges on three factors: competitor presence in the auction, organic coverage, and available budget. If competitors, directories, resellers, or aggregators appear on searches for your brand name, a paid ad helps you control more of the SERP and reduces the probability of losing a high-intent click to another business.[1][5][10][15] If you already hold the top organic position, have near-complete organic impression share, and face no active competitors in Auction Insights, a controlled pause test is warranted to establish whether paid brand spend is genuinely additive.[10][16]

For accounts where brand bidding is retained, the recommended bidding strategy is Target Impression Share set to Absolute Top of Page at 90–95% target, provided that the resulting CPCs keep CPL within the account’s efficiency threshold.[2][12] Use exact match and phrase match brand keywords, add competitor brand names as negatives to keep the campaign clean, and apply brand exclusions in any Performance Max campaign running concurrently so branded conversions are attributed correctly to the dedicated brand campaign rather than PMax.[1][4][8]

For accounts choosing to test pausing brand activity, measure total conversions — calls, form fills, booked appointments, and direct revenue — not just paid-search conversions. A drop in paid brand conversions that is offset by an equivalent rise in organic conversions indicates the spend was largely substitutional, not incremental.[10][16]

Worked example (illustrative)

On/off brand incrementality test for a service business

  • Setup: A Brisbane conveyancing firm spending AUD $800/month on brand keywords wants to know whether brand ads are additive or substitutional. Organic position 1 is held consistently. Auction Insights shows two competitor law firms appearing on brand queries 18% and 11% of the time respectively.
  • Numbers: In Q1 2027 (January–March), the brand campaign runs and generates 38 paid brand conversions at AUD $21 CPL. Total conversions (paid + organic + direct) = 94. In April 2027, the brand campaign is paused for 28 days. Total conversions fall to 81, a decline of 13. Of those 13, 9 are recoverable via organic uplift (organic conversions rise from 41 to 50). Net incremental brand conversions = 13 − 9 = 4. True incremental CPL = $800 ÷ 4 = AUD $200, against a non-brand CPL of AUD $218.
  • Decision: Retain brand campaign at $800/month with Target Impression Share set to Absolute Top of Page at 90%, given the competitor presence (29% combined IS) and the incremental CPL of $200 remaining below the non-brand threshold of $218.
  • Why: The median iROAS for branded search is 0.70×[4]; the test confirmed actual incrementality before retaining spend rather than assuming platform-reported conversions were all additive.

Worked example (illustrative)

Pausing brand spend where organic dominance makes it substitutional

  • Setup: A Sydney accounting software vendor spending AUD $1,200/month on brand keywords holds organic position 1 with a 96% brand impression share organically. Auction Insights shows zero competitor presence on brand queries in the 90 days to 1 July 2027.
  • Numbers: Brand campaign generates 52 paid conversions/month at AUD $23 CPL. Total monthly conversions (all channels) = 310. After pausing brand for 28 days in July 2027, total conversions = 308 — a decline of 2. Organic brand conversions increase by 49 (from 180 to 229). Net incremental brand conversions = 52 − 49 = 3. True incremental CPL = $1,200 ÷ 3 = AUD $400, which is 94% above the account’s non-brand CPL of $207 (USD $207 benchmark[5] ≈ AUD $321 at 1.55 rate, account-specific figure $207 AUD used for comparability).
  • Decision: Pause brand campaign indefinitely. Reallocate $1,200/month to the non-brand Search campaign targeting high-intent service keywords.
  • Why: With zero competitor presence and 96% organic coverage, brand ads are substitutional; the incremental CPL of $400 exceeds the non-brand acquisition cost, making reallocation the more efficient choice.[10][16]

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5. Brand Defence and Competitor Bidding

Brand defence refers to the practice of bidding on your own brand terms specifically to prevent competitors from capturing high-intent searches conducted by users already familiar with your business. It is distinct from growth-oriented non-brand bidding and should be treated as an insurance cost rather than a conversion volume driver.[1][10][11]

The strength of the defensive case scales directly with competitor presence in the auction. Check Auction Insights for your brand campaign monthly. If one or more competitors consistently show impression share above 10% on your brand queries, the risk of losing a converted customer to a competitor click is material and defensive bidding is warranted.[2][15] If competitor impression share is below 5% and stable, the defensive case is weaker and the spend should be tested for incrementality before being locked in.[10]

Structurally, a defensive brand campaign should use exact match and phrase match for the brand name, common misspellings, product names, and trading names. Ad copy should reinforce brand authority — official site labels, strong sitelinks pointing to key landing pages, price extensions or promotion extensions where relevant, and callout extensions that differentiate from aggregator or reseller results appearing on the same query.[1][5][11][15]

On competitor bidding — that is, bidding on a competitor’s brand name — the calculus is different. Competitor brand keywords typically carry lower Quality Scores because your landing page and ad copy are less relevant to the competitor’s brand name, which means higher CPCs for equivalent ad rank.[17] The tactic can generate awareness and intercept high-intent competitor searches, but conversion rates are usually lower than for own-brand or non-brand intent terms, and it can trigger reciprocal bidding that raises costs for both advertisers. The conservative recommendation is to test competitor bidding in a separate campaign with a dedicated budget cap, measure conversion rate and CPL independently, and only scale if CPL remains below the account’s non-brand CPL threshold.[17][18]

Worked example (illustrative)

Setting a defensive brand bid cap when a competitor enters the auction

  • Setup: A Perth managed IT services provider notices in Auction Insights (reviewed 1 August 2027) that a competitor has entered the brand auction with 34% impression share over the prior 30 days. The brand campaign currently uses Manual CPC at AUD $1.80 max CPC, generating 95% impression share at a CPL of AUD $28.
  • Numbers: Competitor at 34% IS means for every 100 brand searches, the competitor appears 34 times. Switching to Target Impression Share (Absolute Top, 95% target) with a max CPC cap of AUD $4.50 is projected to push IS back to 95%+. At 340 brand clicks/month and AUD $1.80 CPC, current brand spend = $612/month. At AUD $4.50 CPC (worst-case ceiling), brand spend rises to $1,530/month — an increase of $918/month. At a brand CPL of AUD $28 and 34 additional incremental conversions prevented from going to the competitor, the defensive cost per protected conversion = $918 ÷ 34 = AUD $27 — below the non-brand CPL of AUD $218.[5]
  • Decision: Switch brand campaign to Target Impression Share, set to Absolute Top of Page at 95%, with a maximum CPC bid limit of AUD $4.50. Review Auction Insights again on 1 September 2027.
  • Why: The cost of protecting each conversion from competitor capture ($27) is 87% below the non-brand acquisition cost ($218), making defence economically justified while competitor IS exceeds 10%.[2][12]

Where your business name is generic, shared with another category, or frequently confused with a competitor (for example, a brand name that is also a common product descriptor), defensive bidding is more important and should be maintained continuously rather than tested on/off.[10][7]

6. Structuring Brand and Non-Brand Campaigns

A well-structured Google Ads account in 2026 maintains hard separation between brand and non-brand at the campaign level, enforces that separation with negative keyword lists, and applies distinct bidding strategies appropriate to each traffic type’s intent profile.[1][4][10][3]

Brand Search campaign

Use exact match and phrase match for the brand name, product names, trading names, common misspellings, and branded domain variants. Set bidding to Target Impression Share (Absolute Top of Page, 90–95% target) or Target CPA if conversion volume exceeds 30 conversions per month in the campaign. Add all competitor brand names as negative keywords to keep the campaign focused on own-brand queries only. Apply a dedicated daily budget that is treated as a fixed defensive cost rather than a growth lever.[1][10][9]

Non-brand Search campaigns

Organise non-brand campaigns by intent tier rather than by keyword theme alone. A practical 2026 structure uses two or three non-brand campaigns: one for high-intent transactional queries (e.g., “buy,” “price,” “near me,” “quote”), one for mid-funnel comparison and category queries (e.g., “best,” “vs,” “review,” “how to choose”), and optionally one for upper-funnel educational queries where the budget supports delayed payback measurement.[11][9] Apply the brand name and all brand variants as negatives in every non-brand campaign. Use Target CPA or Target ROAS bidding once each campaign reaches a minimum of 30–50 conversions per month; use Maximise Conversions with a CPA cap below that volume threshold.[8][19]

Negative keyword architecture

Maintain a shared negative keyword list containing all brand terms, brand misspellings, and branded product names. Apply this list to every non-brand campaign and every Performance Max campaign. Review the search terms report weekly for the first 90 days of any new campaign and fortnightly thereafter to catch brand bleed caused by broad match or smart matching behaviour.[1][4][6][15]

Campaign type Match types Bidding strategy Negatives applied Budget role
Brand Search Exact, Phrase Target Impression Share (Absolute Top, 90–95%) or Target CPA if volume ≥ 30 conv/month Competitor brand names Fixed defensive cost; 5–15% of total Google Ads spend
Non-brand Search – High Intent Exact, Phrase, Broad with brand negatives Target CPA or Target ROAS if ≥ 30–50 conv/month; Maximise Conversions with CPA cap below that All brand terms + competitor brand names (separate list) Primary growth budget; 50–60% of total spend
Non-brand Search – Mid Funnel Phrase, Broad with tight negatives Maximise Conversions or Target CPA All brand terms; high-intent transactional terms already in tier 1 campaign Secondary growth budget; 10–20% of total spend
Performance Max N/A (asset-based) Target ROAS or Target CPA Brand exclusion list applied; brand Search campaign handles brand queries Prospecting and product coverage; 15–25% of total spend

Worked example (illustrative)

Restructuring a single mixed campaign into a two-campaign brand/non-brand split

  • Setup: An Adelaide dental group running a single Search campaign with $6,500/month budget and 220 keywords including brand terms, service terms, and competitor terms. Reported CPA = AUD $76. Account has been live for 14 months.
  • Numbers: Search terms audit reveals 31% of impressions are from brand queries (brand name + suburb variations). At $6,500/month and 31% brand share, approximately $2,015/month is effectively brand spend. Brand CPL from extracted data = AUD $38. Non-brand CPL = ($6,500 − $2,015) ÷ ((total conversions) − (brand conversions)). Total conversions = 85/month; brand conversions estimated at 53 (62% of volume from 31% of spend, consistent with higher brand CTR of 22.21%[5]). Non-brand CPL = $4,485 ÷ 32 = AUD $140. Blended reported CPA = $76, masking a non-brand CPL nearly double that.
  • Decision: Create a dedicated Brand Search campaign with $1,800/month budget (27.7% of total, reduced from 31% to reflect tighter brand keyword focus), Target Impression Share at Absolute Top 92%. Create a Non-Brand Search campaign with $4,700/month, Target CPA set at $120, organised into two ad groups: “high-intent dental services” and “mid-funnel comparison.” Apply a shared brand negative list to the non-brand campaign immediately.
  • Why: Blended CPA of $76 concealed that non-brand CPL was 84% above the brand CPL; structural separation allows the non-brand Target CPA to be set correctly at $120 rather than the misleadingly low blended figure.[1][2][3]

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7. Non-Brand Prospecting and Growth

Non-brand search is where incremental customer acquisition occurs. Every new customer who has never heard of your business and searches for a category or problem keyword is a non-brand prospect. Managing this channel well requires deliberate intent segmentation, disciplined budget scaling, and a willingness to tolerate higher CPL than brand campaigns produce, because the growth being purchased is genuinely net new.[1][5][8][9]

Intent-based segmentation

Organise non-brand campaigns by the commercial intent of the query, not by keyword theme alone. High-intent transactional queries (containing signals like “price,” “quote,” “buy,” “near me,” “book,” “emergency”) should sit in a campaign with the highest budget priority and the tightest CPA or ROAS targets. Mid-funnel comparison queries (“best,” “vs,” “reviews,” “how much does it cost to”) should sit in a separate campaign with slightly more headroom on efficiency targets, recognising that these users may convert on a later session.[11][9] Upper-funnel educational queries should only be funded once the lower-funnel campaigns are stable and profitable.[8]

Scaling methodology

Raise non-brand budgets in increments no larger than 15–20% per adjustment and allow a minimum of one full conversion cycle (typically 7–14 days for most categories, longer for B2B sales cycles) before the next change.[1][4] Smart Bidding algorithms need time to recalibrate after a budget change; premature further changes compound the instability. Begin scaling with the highest-intent, most stable non-brand segments and expand to weaker query themes only after efficiency is confirmed.[1][8]

Keyword and negative keyword management

Use phrase match and broad match in non-brand campaigns only when a comprehensive negative keyword list is in place. Brand terms must be excluded via a shared negative list before broad match is switched on, because broad match in 2026 will readily match brand-adjacent queries if not constrained.[20][6][21] Review the search terms report at least fortnightly and add new negatives immediately when brand bleed or irrelevant query expansion is detected.

Worked example (illustrative)

Scaling a high-intent non-brand campaign with 15% budget increments

  • Setup: A Gold Coast solar installation business with a non-brand Search campaign targeting “solar panels quote Gold Coast” and related transactional keywords. Starting budget: AUD $3,500/month. Target CPA: AUD $160. Current CPA: AUD $148 over the prior 28 days (19 October – 15 November 2026). Campaign has 47 conversions in the past 30 days — above the 30-conversion threshold for Target CPA bidding.[19]
  • Numbers: Budget increase step 1 (16 November 2026): 15% increase = $3,500 × 1.15 = AUD $4,025/month. Allow 14-day settle period (16–29 November). If CPA remains below $160 after 14 days, apply step 2: $4,025 × 1.15 = AUD $4,629/month. If CPA rises above $160 at any step, hold budget and review negative keywords and match type settings before the next increment.
  • Decision: Set budget to AUD $4,025/month from 16 November 2026. Schedule a performance review for 30 November 2026 before applying step 2. Do not adjust Target CPA setting from $160 during the scaling period.
  • Why: The 15–20% increment rule prevents the Smart Bidding algorithm from destabilising during budget changes; a 14-day settle period covers one full conversion cycle for a residential solar lead.[1][4]

Worked example (illustrative)

Isolating mid-funnel non-brand traffic to improve CPA accuracy

  • Setup: A Melbourne B2B HR software company running a single non-brand Search campaign with $8,000/month budget mixing high-intent terms (“HR software pricing,” “buy HR software”) and mid-funnel terms (“best HR software for SME,” “HR software comparison”). Reported CPA = AUD $310. Account target CPA = AUD $280.
  • Numbers: Search terms analysis shows that 40% of clicks come from comparison/review queries. Estimated CPA for comparison queries = AUD $490 (they convert at roughly half the rate of transactional queries). Estimated CPA for transactional queries = AUD $195. Blended CPA = (0.60 × $195) + (0.40 × $490) = $117 + $196 = AUD $313 — consistent with the reported figure. Separating allows transactional campaign (60% of traffic, $4,800/month) to run with Target CPA $220, and mid-funnel campaign (40% of traffic, $3,200/month) to run with Target CPA $380, reflecting its longer close cycle.
  • Decision: Split into two campaigns from 1 October 2026: Non-Brand High-Intent ($4,800/month, Target CPA $220) and Non-Brand Mid-Funnel ($3,200/month, Target CPA $380). Add all transactional keywords as negatives in the mid-funnel campaign to prevent overlap.
  • Why: Setting a single CPA target across two intent populations causes Smart Bidding to under-invest in the lower-CPA transactional segment and over-restrict the higher-CPA mid-funnel segment; separate targets allow the algorithm to optimise within appropriate efficiency bounds for each.[11][9]

8. Brand Exclusions in PMax and Broad Match

Performance Max (PMax) will serve on branded queries by default unless brand exclusions are explicitly applied. Because brand searches carry a CTR of 22.21% and a CPL of approximately USD $34 (versus USD $207 for non-brand)[5], PMax campaigns that absorb branded traffic will report dramatically inflated ROAS and CPA figures that do not reflect genuine prospecting performance. This is one of the most common and consequential measurement errors in 2026 Google Ads management.[1][5][11][7]

Google formally launched brand exclusions for Performance Max as a response to advertiser demand for more explicit brand governance.[2] The feature allows advertisers to upload a brand list and exclude PMax from showing on queries containing those brand terms. Best practice is to apply brand exclusions to all PMax campaigns as a default, run a dedicated Brand Search campaign to handle branded queries, and attribute conversions from each source correctly and separately.[5][6][7]

Broad match brand controls

Google also launched brand restrictions for broad match in Search campaigns in 2026, allowing advertisers to specify which brands are permitted to match on broad-match keywords.[2] This is particularly relevant for non-brand broad match campaigns: without brand restrictions, broad match can drift into brand-related query territory, bringing branded conversions into non-brand campaigns and contaminating the signal used for Smart Bidding. Apply brand restrictions in non-brand broad match campaigns in addition to the standard negative keyword approach, treating the two controls as complementary rather than interchangeable.[2][20][21]

Implementation checklist

  • Create a brand exclusion list in the Google Ads interface containing the brand name, all spelling variants, product names, and domain name stems.
  • Apply this list to every PMax campaign in the account.
  • Apply brand restrictions (where available) to any non-brand Search campaign using broad match.
  • Apply the same brand terms as negative keywords in non-brand Search campaigns as a secondary layer of control.
  • Review PMax search term insights (available via the “When and where ads showed” report introduced in 2026) fortnightly to confirm brand queries are being excluded.[10][22]
  • Confirm that the dedicated Brand Search campaign is capturing brand query volume that PMax is no longer serving; if brand impression share drops after PMax brand exclusions are applied, raise Brand Search bids accordingly.

Worked example (illustrative)

Applying brand exclusions to PMax and measuring the reporting impact

  • Setup: A Sydney e-commerce homewares retailer running one PMax campaign with AUD $15,000/month budget and a reported ROAS of 6.8×. A dedicated Brand Search campaign is also running with $1,200/month. No brand exclusions have been applied to PMax.
  • Numbers: PMax “When and where ads showed” report shows that 28% of PMax conversions come from queries containing the brand name. Removing brand-attributed conversions from the PMax ROAS calculation: brand conversions = 28% × total PMax conversions. Assume total PMax conversions = 310/month and average order value = AUD $195. Brand-attributed PMax revenue = 0.28 × 310 × $195 = AUD $16,926. Non-brand PMax revenue = 0.72 × 310 × $195 = AUD $43,524. Non-brand PMax ROAS = $43,524 ÷ ($15,000 × 0.72) = $43,524 ÷ $10,800 = 4.03× — materially lower than the reported 6.8×, and below the account’s target ROAS of 5.0×.
  • Decision: Apply brand exclusion list to PMax campaign immediately (week of 6 October 2026). Increase Brand Search budget from $1,200/month to $1,900/month to recapture the branded query volume previously served by PMax. Re-evaluate PMax ROAS against the 5.0× target after a 28-day settle period ending 3 November 2026.
  • Why: Brand traffic (CPL ~USD $34[5]) inflated PMax’s reported ROAS from a true 4.03× to a misleading 6.8×; brand exclusions are required to produce an accurate prospecting ROAS signal for Smart Bidding to act on.[1][11][7]

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9. Measuring Brand vs Non-Brand Performance

Accurate measurement requires that brand and non-brand are treated as separate measurement systems from the outset, not separated after the fact in a reporting pivot. The metrics that matter for each system differ in their strategic meaning: brand metrics primarily measure defence and efficiency, while non-brand metrics measure growth, incrementality, and the true cost of acquiring net-new customers.[1][2][9]

Core metrics by campaign type

Metric Brand Search — target/benchmark Non-brand Search — target/benchmark
Impression share 90–95% target (Absolute Top)[2][12] Monitor trend; no fixed target; use as a headroom indicator
CTR Benchmark 22.21%[5]; below 15% may indicate ad copy or Quality Score issues Benchmark 3.60%[5]; below 2% warrants ad copy or keyword review
CPC Benchmark USD $3.12[5]; rises indicate increased competitor presence Benchmark USD $13.75[5]; rising CPC may indicate quality score decline or competition increase
Conversion rate Benchmark 3.73%[5]; track independently from non-brand Benchmark 3.94%[5]; note this figure may be dataset-specific — verify in your account
CPL / CPA Benchmark USD $34[5]; primary efficiency measure for brand Benchmark USD $207[5]; primary growth-cost measure; 6.1× brand CPL
Incremental ROAS Median 0.70× iROAS across 225 DTC tests[4]; validate with geo or on/off test Measure via holdout or geo test; platform ROAS alone is insufficient

Attribution and incrementality

Last-click and even data-driven attribution overstate the value of brand search by assigning conversion credit to branded clicks that the user was already predisposed to make.[4][11] The conservative recommendation is to use data-driven attribution as the operational model while running periodic incrementality tests (geo holdout or on/off) to calibrate the true value of brand spend. For non-brand, incrementality is less acute as a concern because non-brand queries represent genuine discovery; however, PMax non-brand performance should still be validated against a holdout to confirm the channel is not largely capturing conversions that would have occurred via organic search anyway.[5][11]

For B2B and lead generation accounts, extend measurement beyond form fill conversions to include pipeline stage, deal close rate, and revenue by traffic source. A brand lead that closes at 45% and a non-brand lead that closes at 18% have very different true CPAs when measured against revenue.[15]

Worked example (illustrative)

Geo holdout to validate non-brand PMax incrementality

  • Setup: A national Australian fitness equipment retailer running PMax with brand exclusions applied and a reported ROAS of 4.2× across $22,000/month budget. The team wants to confirm that non-brand PMax is genuinely incremental before scaling to $35,000/month.
  • Numbers: Australia is split into two geographically comparable test cells for 28 days (1–28 February 2027): Treatment (NSW, VIC, QLD — 68% of historical revenue) continues running PMax at $14,960/month. Control (WA, SA, TAS — 32% of historical revenue) pauses PMax for 28 days, retaining only Brand Search. Treatment revenue from PMax in test period = $62,832 (4.2× × $14,960). Control revenue from all channels in test period = $31,400 (baseline). Expected control revenue if PMax were running = $31,400 × 1.00 (control baseline normalised). Observed organic + direct revenue in control during pause = $28,900. Incremental revenue from PMax = $62,832 − (($62,832 / 1.68) × 0.32 / 0.68 × 1.68) is simplified as: lift in treatment vs. control = ($62,832 / $14,960) vs. ($28,900 expected from PMax in control = $31,400 − $2,500 organic uplift). Incremental ROAS = incremental revenue ÷ PMax spend in treatment. Using a conservative 15% organic cannibalisation assumption: incremental revenue = $62,832 × 0.85 = $53,407. Incremental ROAS = $53,407 ÷ $14,960 = 3.57× — above the account’s minimum threshold of 3.0×.
  • Decision: Proceed with scaling PMax to $35,000/month from 1 March 2027, maintaining brand exclusions. Schedule a repeat incrementality test for Q3 2027 (July–August) when budget is materially higher.
  • Why: Platform-reported ROAS of 4.2× cannot confirm incrementality; the geo holdout produced an incremental ROAS of 3.57×, which remains above the 3.0× floor, justifying the scale-up.[5][11]

10. Reporting and Avoiding Inflated Results

Inflated Google Ads results most commonly occur when brand and non-brand are blended in reporting, when Performance Max captures branded queries without exclusions, or when last-click attribution assigns full credit to a branded click that was the final touch in a longer journey the user was already committed to completing.[1][5][20][11]

Reporting architecture

Establish a reporting structure that separates brand and non-brand as distinct rows in every regular report. Use campaign naming conventions that make the separation machine-readable — for example, prefixing all brand campaigns with BRAND_ and all non-brand campaigns with NB_ — so that dashboards and exports can filter without manual intervention.[20][15] Report the following separately for each group: impressions, clicks, CTR, average CPC, conversions, conversion rate, CPL or CPA, ROAS, and impression share (for brand) or search impression share trend (for non-brand).[1][2][9]

Branded Searches measurement in YouTube and Demand Gen

Google’s August 2026 update to Branded Searches measurement makes it possible to connect upper-funnel YouTube and Demand Gen exposure to downstream branded search behaviour.[20][23] This measurement appears in Results and All Conversions columns rather than as a bidding goal, which is important: do not add Branded Searches as a Smart Bidding target, as doing so would cause the algorithm to optimise toward branded query volume rather than actual business conversions.[20] Use the Branded Searches data as a diagnostic signal — rising branded search volume following an upper-funnel campaign is evidence of brand lift, but it should be triangulated with sales data and organic search trends rather than treated as a direct ROI figure.

Blended vs separated reporting

A blended account-level view is appropriate for total business health reporting to senior stakeholders. A separated brand/non-brand view is required for any operational decision: bidding adjustments, budget reallocation, campaign structure changes, and incrementality analysis.[5][20] Present both views in the same report but label them clearly so stakeholders understand what each view includes and excludes.

Worked example (illustrative)

Correcting an inflated account ROAS report before a budget approval meeting

  • Setup: A Brisbane e-commerce outdoor gear brand presents a monthly Google Ads report showing an account ROAS of 7.4× on AUD $18,000/month spend ahead of a Q4 budget approval meeting (October 2026). The marketing director wants to increase spend to $40,000/month for November–December 2026. The account runs one PMax campaign ($12,000/month) with no brand exclusions and one non-brand Search campaign ($6,000/month).
  • Numbers: PMax “When and where ads showed” report: 35% of PMax conversions are brand-attributed. PMax reported revenue = 7.4× × $18,000 = $133,200. Brand-attributed PMax revenue = 0.35 × (12,000/18,000) × $133,200 = 0.35 × 0.667 × $133,200 = AUD $31,080. Removing brand-attributed revenue: true non-brand revenue = $133,200 − $31,080 = $102,120. True non-brand ROAS = $102,120 ÷ ($18,000 − $31,080 brand revenue not spend adjusted) — recalculated cleanly: non-brand spend = $6,000 + (0.65 × $12,000) = $6,000 + $7,800 = $13,800. Non-brand revenue = $102,120. True non-brand ROAS = $102,120 ÷ $13,800 = 7.40×. Brand-only ROAS = $31,080 ÷ ($18,000 × 0.35 × 12,000/18,000) = $31,080 ÷ $4,200 = 7.40×. In this scenario both segments appear equal, but the key issue is that PMax brand conversions are likely mostly substitutional (iROAS 0.70×[4]): true incremental revenue from brand PMax = $31,080 × 0.70 = $21,756. Corrected total incremental revenue = $102,120 + $21,756 = $123,876. Corrected incremental ROAS = $123,876 ÷ $18,000 = 6.88×, not 7.4×.
  • Decision: Apply brand exclusions to PMax before the budget increase. Present the corrected incremental ROAS of 6.88× to the marketing director. Recommend scaling to $40,000/month only after confirming non-brand ROAS holds above 5.0× in a 28-day post-exclusion period (October–November 2026).
  • Why: Brand search ads have a median iROAS of 0.70×[4]; applying this discount to the brand-attributed PMax revenue reduces the reported ROAS by 0.52 points, which is material in a budget approval context where scaling decisions are made on efficiency thresholds.[11]

11. Common Mistakes to Avoid

Even well-structured accounts routinely lose efficiency through a small set of repeatable errors. The mistakes below are not hypothetical — they appear consistently in account audits and are addressable with specific structural or reporting changes.[1][2][4]

Mistake 1: Mixing Brand and Non-Brand in the Same Campaign

When brand and non-brand keywords share a campaign, the bidding algorithm optimises toward the blended average. Because brand terms convert at lower CPA and higher CTR, the algorithm will often favour brand queries over non-brand ones, quietly redirecting budget away from prospecting. The fix is a structural one: separate campaigns, separate budgets, separate negative keyword lists.[1][2][3]

The performance distortion is measurable. Brand search CTR benchmarks at 22.21% versus 3.60% for non-brand.[1] If a blended campaign optimises toward CTR signals, non-brand terms are systematically deprioritised even when they carry more incremental value.

Worked example (illustrative)

Blended campaign distorting Smart Bidding signals

  • Setup: A Melbourne e-commerce account spending $9,000 a month on a single Search campaign containing both brand terms (“BrandName shoes”) and non-brand terms (“men’s running shoes online”). Target CPA is set at $45. The account has 380 conversions over the prior 90 days, of which 210 (55%) are from brand queries.
  • Numbers: Brand CPA = $34 (benchmark)[5]; non-brand CPA = $207 (benchmark)[5]. Blended CPA = (210 × $34 + 170 × $207) ÷ 380 = ($7,140 + $35,190) ÷ 380 = $42,330 ÷ 380 = $111 blended average. Target CPA of $45 is unachievable for non-brand alone; the algorithm achieves $45 blended only by over-allocating to brand. Estimated non-brand budget capture = ($45 − $34) ÷ ($207 − $34) × total spend = $11 ÷ $173 × $9,000 ≈ $572/month going to non-brand where $5,400 should be. Approximately $4,828 of the $9,000 is being absorbed by brand to keep the blended target “achieved”.
  • Decision: Split into a dedicated Brand Search campaign capped at $1,500/month (17% of total) with Target Impression Share set to 90% absolute top, and a Non-Brand Search campaign with the remaining $7,500/month at Target CPA $180 (a realistic non-brand target derived from the $207 benchmark with a 13% efficiency improvement goal).
  • Why: A blended campaign with a single CPA target forces the algorithm to prioritise the cheaper traffic type (brand at $34 CPA) rather than maximising incremental non-brand volume, which is the actual growth objective.[2][3]

Mistake 2: Failing to Apply Brand Negatives in Non-Brand Campaigns

Without brand terms explicitly listed as negative keywords in non-brand campaigns, broad match and Smart Bidding will route brand queries through non-brand campaigns, inflating that campaign’s conversion rate and artificially lowering its reported CPA. This makes non-brand appear more efficient than it is and contaminates the signal used by automated bidding.[1][4][20]

The negative keyword list should include the brand name, common misspellings, product line names, and any branded slogans or URLs that could appear in queries. Review the Search Terms report at least fortnightly to catch new variants as query matching evolves.[6][15]

Mistake 3: Using Blended ROAS to Justify Scaling Non-Brand Spend

Presenting a blended account ROAS to justify a non-brand budget increase is one of the most common errors in performance reporting. Brand traffic typically contributes a disproportionately high share of conversions at low cost, so a blended ROAS figure routinely overstates what the non-brand campaigns would achieve if measured in isolation.[5][11]

The median incremental ROAS for branded search is 0.70×, meaning brand ads frequently substitute for organic clicks rather than generating net-new revenue.[4] If brand conversions are included in a blended ROAS used to pitch a non-brand budget increase, the resulting approval is based on a figure that cannot be sustained when only non-brand spend is added.

Worked example (illustrative)

Inflated blended ROAS used to pitch a non-brand budget increase

  • Setup: A Brisbane retail account spending $10,000/month: $2,000 on Brand Search, $8,000 on Non-Brand Search. Monthly revenue attributed in-platform: $90,000 total. Blended ROAS reported to the marketing director: $90,000 ÷ $10,000 = 9.0×. The director approves doubling non-brand spend to $16,000 based on this figure.
  • Numbers: Brand revenue share estimated at 30% of attributed revenue = $27,000. Brand iROAS adjustment: $27,000 × 0.70 = $18,900 incremental brand revenue. Non-brand revenue = $90,000 − $27,000 = $63,000. True non-brand ROAS = $63,000 ÷ $8,000 = 7.88×. Post-scaling: non-brand spend doubles to $16,000. If non-brand ROAS holds at 7.88×, non-brand revenue = $125,080. Brand unchanged at $18,900 incremental. New total incremental revenue = $143,980. New total spend = $18,000. True incremental ROAS = $143,980 ÷ $18,000 = 7.99×, not 9.0×. The 1.0-point gap between reported and incremental ROAS represents $10,080 of revenue the director believed existed but did not.
  • Decision: Before presenting the budget request, recalculate ROAS using separated brand and non-brand figures. Report non-brand ROAS of 7.88× and recommend the scale-up only if a 28-day test at $12,000 non-brand spend (a $4,000 interim step) confirms ROAS remains above 6.5×.
  • Why: Brand search has a median iROAS of 0.70×[4]; including unadjusted brand revenue in a blended ROAS used for non-brand scaling decisions produces a figure that is structurally unachievable from non-brand spend alone.[5]

Mistake 4: Setting the Same Bid Strategy Across Brand and Non-Brand

Brand and non-brand campaigns have fundamentally different cost structures. Brand search CPC benchmarks at $3.12 (USD) versus $13.75 for non-brand — a 4.4× difference.[1] Applying a single Target CPA or Maximise Conversions strategy across both campaign types causes the algorithm to treat a $34 brand lead and a $207 non-brand lead as equivalent optimisation targets, which they are not.[5]

Best practice is to use Target Impression Share for brand campaigns (targeting 90–95% absolute top of page) and a separate Target CPA or Target ROAS strategy for non-brand, calibrated against non-brand-only historical data.[2][12][13]

Mistake 5: Allowing Performance Max to Harvest Brand Queries Without Exclusions

Without brand exclusions applied to Performance Max, the campaign will route budget toward brand queries because they are the easiest and cheapest conversions available. This makes PMax efficiency metrics look strong while incremental value remains low. Brand exclusions are now a native feature in Google Ads and should be configured at campaign launch, not retrospectively after brand leakage has already distorted optimisation signals.[5][6][7]

Worked example (illustrative)

PMax brand leakage overstating campaign efficiency before exclusions applied

  • Setup: A Sydney home-services account running a Performance Max campaign at $6,000/month targeting non-brand home renovation queries. No brand exclusions are applied at launch. After 30 days, the platform reports 95 conversions at $63.16 CPA and ROAS of 4.8×.
  • Numbers: Search Terms insight (available under PMax asset group reporting) shows 28 of 95 conversions (29.5%) came from queries containing the brand name. Brand CPA benchmark = $34[5]; non-brand CPA benchmark = $207[5]. Estimated spend on brand queries = 28 × $34 = $952. Estimated spend on non-brand queries = $6,000 − $952 = $5,048. Non-brand conversions = 95 − 28 = 67. True non-brand CPA = $5,048 ÷ 67 = $75.34. Reported blended CPA of $63.16 understates true non-brand CPA by $12.18 (16.2%). Incremental adjustment on brand conversions at iROAS 0.70×: 28 brand conversions × 0.70 = 19.6 truly incremental brand conversions. Corrected total incremental conversions = 67 + 19.6 = 86.6. Corrected CPA = $6,000 ÷ 86.6 = $69.28.
  • Decision: Apply brand exclusions to the PMax campaign immediately. Set the Brand Search campaign (separate) to maintain 90% impression share on brand queries. Re-evaluate PMax performance after a 28-day clean period (e.g., 1 October–28 October 2026) using a corrected CPA target of $80 (non-brand benchmark adjusted for account maturity).
  • Why: Without brand exclusions, PMax optimises toward the easiest conversions in the auction; the resulting CPA understates true non-brand acquisition cost by at least 16%, which will cause the campaign to be under-funded relative to its actual efficiency.[5][6][7]

Mistake 6: Not Reviewing Search Terms for Brand Bleed Regularly

Query matching behaviour changes over time, particularly with broad match and Smart Bidding active. A non-brand campaign that was clean at launch may begin capturing brand queries six to twelve weeks later as the algorithm identifies brand queries as high-conversion signals. A fortnightly search terms review with a filter for brand name variants is the minimum recommended cadence.[6][15] Negative keyword lists should be treated as living documents, updated at each review cycle.

Mistake 7: Treating Low Brand CPC as Evidence That Brand Bidding Is Free

Brand CPCs are low — $3.12 USD benchmark versus $13.75 for non-brand.[1] This leads some advertisers to treat brand spend as negligible and leave it running without incrementality scrutiny. The correct framing is not whether brand clicks are cheap but whether they are additive. A median incremental ROAS of 0.70× for branded search means that, on average, 30% of brand ad spend is substituting for organic traffic that would have converted anyway.[4] Even at low CPCs, that substitution effect is real and measurable.

Worked example (illustrative)

Low brand CPC masking substitutional spend

  • Setup: A Perth professional-services firm spending $800/month on Brand Search at an average CPC of AUD $4.20 (approximately USD $2.75, consistent with the $3.12 USD benchmark).[1] The campaign records 190 clicks and 42 conversions per month. The account manager argues the campaign is “too cheap to matter.”
  • Numbers: Monthly brand spend = $800. Conversions = 42. Brand CPA = $800 ÷ 42 = $19.05. At median iROAS of 0.70×[4], incremental conversions = 42 × 0.70 = 29.4. Substitutional conversions (likely organic anyway) = 42 − 29.4 = 12.6. Cost of substitutional conversions = 12.6 ÷ 42 × $800 = $240/month. Over 12 months = $2,880 spent on clicks that would have converted via organic search without paid intervention. True incremental CPA = $800 ÷ 29.4 = $27.21, not $19.05.
  • Decision: Run a 4-week on/off geo test in January–February 2027 across two comparable metro areas. Pause brand bidding in one area, maintain it in the other. Compare total branded conversions (paid + organic direct) across both areas to measure true lift. If total conversions do not decline materially (threshold: less than 10% drop in the paused area), reduce brand spend to $400/month and reallocate $400 to non-brand.
  • Why: A median brand iROAS of 0.70× means that up to 30 cents in every dollar of brand spend may be substitutional; low CPC does not mitigate this substitution effect, it simply makes it harder to notice.[4]

Mistake 8: Using Impression Share as the Sole Brand Health Metric

Impression share is a useful proxy for brand coverage, but it measures only whether your ad appeared, not whether it appeared without a competitor present, and not whether it generated incremental conversions. Accounts that optimise brand campaigns purely toward 95%+ impression share without reviewing Auction Insights, conversion incrementality, or search term drift can overspend on brand while actual competitive defence remains incomplete.[2][12]

The correct approach combines impression share monitoring with Auction Insights (to identify which competitors are present and at what frequency), regular search term reviews, and at least annual incrementality testing of the brand campaign.[6][10][16]

Mistake 9: Reporting Non-Brand Performance Without Excluding Brand Terms from Averages

Account-level averages that include brand traffic will always flatter non-brand performance. Non-brand CTR benchmarks at 3.60% and brand at 22.21%.[1] A blended account CTR of, say, 8% looks reasonable but tells a senior stakeholder nothing useful about prospecting efficiency. All non-brand reporting should use campaign-level or segment-level filters that exclude brand campaigns entirely.[1][3]

Mistake 10: Scaling Broad Match Without Brand Restrictions Active

Broad match without brand restrictions can match to branded queries, particularly for advertisers whose brand name overlaps with common category terms. Since Google launched brand restrictions for broad-match Search campaigns, failing to configure them is an increasingly preventable error.[2] Apply brand restrictions to all broad-match ad groups in non-brand campaigns as a standard launch checklist item, not a retrospective fix.

Worked example (illustrative)

Broad match without brand restrictions inflating non-brand conversion rate

  • Setup: An Adelaide software-as-a-service account running a non-brand broad-match Search campaign at $5,000/month targeting terms such as “project management software” and “team collaboration tool.” Brand restrictions are not configured. The account brand name is “Flowbase.” After 45 days, the campaign reports a conversion rate of 6.8% on 2,200 clicks.
  • Numbers: Total clicks = 2,200. Reported conversions = 2,200 × 6.8% = 149.6 ≈ 150. Non-brand benchmark conversion rate = 3.94%[1]. Expected non-brand conversions at benchmark = 2,200 × 3.94% = 86.7. Gap = 150 − 86.7 = 63.3 conversions above benchmark. Estimated brand query share of that gap: if brand CTR is 22.21% and non-brand is 3.60%[1], brand queries are approximately 6.2× more likely to convert per impression. Assuming 15% of clicks (330) are brand queries: 330 × (22.21% ÷ 3.60%) × 3.94% = 330 × 6.17 × 3.94% ≈ 80 brand-driven conversions inflating the result. Corrected non-brand conversions ≈ 150 − 80 = 70. Corrected non-brand conversion rate = 70 ÷ 1,870 = 3.74%, close to the 3.94% benchmark.[1]
  • Decision: Enable brand restrictions on the broad-match campaign immediately, excluding “Flowbase” and its common variants (“Flow base,” “flowbase.io”). Add these terms as exact-match negatives. Re-evaluate conversion rate after a clean 30-day window (1 November–30 November 2026). Adjust CPA target from the inflated $33.34 ($5,000 ÷ 150) to a realistic $71.43 ($5,000 ÷ 70) before reporting to stakeholders.
  • Why: Brand restrictions for broad match are now a native Google Ads feature specifically designed to prevent this crossover;[2] not applying them on launch means non-brand performance data is unreliable for the entire period they are absent.

12. What Changed Recently

The following updates reflect changes announced or confirmed within the 30 days prior to September 2026. These are substantive product and policy changes, not incremental refinements, and each has a direct implication for brand versus non-brand strategy.

Brand Restrictions for Broad Match in Search Campaigns

Google launched brand restrictions as a native control for broad-match Search campaigns, allowing advertisers to specify which brand terms Google AI is permitted to match against when serving broad-match keywords.[2] Previously, the only protection against broad match capturing brand queries in non-brand campaigns was manual negative keyword lists, which required continuous maintenance as query patterns evolved.

Brand restrictions operate at the ad group or campaign level and instruct Google’s matching system to either allow or exclude specified brands from the broad-match trigger pool. This is distinct from negative keywords: negatives block a query after matching; brand restrictions constrain the matching logic itself.[2]

The practical implication is that non-brand campaigns running broad match should now have brand restrictions configured as a standard setup step, not as an optional safeguard. Accounts that have been relying solely on negative keyword lists should audit whether brand restrictions provide more reliable coverage, particularly for brand name variants and close semantic neighbours.[2]

Worked example (illustrative)

Configuring brand restrictions on a newly launched broad-match non-brand campaign

  • Setup: A Canberra financial planning account launching a new non-brand broad-match Search campaign in October 2026, targeting terms such as “financial planner fees” and “retirement planning advice.” Monthly budget: $4,000. Brand name: “Meridian Financial.” The account previously relied on a negative keyword list of 12 brand variants, updated quarterly.
  • Numbers: Prior to brand restrictions being available, a comparable account structure (non-brand broad match, quarterly negative updates) would typically see 8–15% of non-brand clicks captured by brand queries based on the pattern described in the benchmark research. At $4,000/month and non-brand CPC of AUD $18.00 (approximately USD $13.75 benchmark converted at 1.31 AUD/USD)[1], total estimated clicks = $4,000 ÷ $18.00 = 222 clicks/month. Brand leakage at 10% = 22 clicks. At brand CTR-implied conversion rate of approximately 24% (scaled from 22.21% benchmark)[1]: 22 × 24% = 5.3 conversions/month falsely attributed to non-brand. At brand CPA of AUD $45 (USD $34 benchmark converted)[5], cost of those conversions = 5.3 × $45 = $238.50/month. Annual leakage cost if unaddressed = $238.50 × 12 = $2,862.
  • Decision: Configure brand restrictions to exclude “Meridian Financial,” “Meridian Finance,” and “meridianfinancial.com.au” from broad-match eligibility at campaign launch in October 2026. Retain the negative keyword list as a secondary layer. Schedule a search-term audit for 14 November 2026 to confirm no residual brand traffic.
  • Why: Brand restrictions constrain the matching logic upstream, whereas negative keywords only block queries after matching has occurred;[2] combining both layers provides the most complete protection and is now the recommended standard for broad-match non-brand campaigns.

Brand Exclusions in Performance Max — Now a First-Class Feature

Google confirmed and expanded brand exclusions for Performance Max campaigns, allowing advertisers to prevent PMax from serving on queries containing specified brand terms.[2] This change directly addresses one of the most persistent structural complaints about PMax: that it absorbs brand demand — the easiest conversions in the account — and reports inflated efficiency as a result.

Brand exclusions in PMax are now available at the campaign level and should be configured for any PMax campaign whose stated purpose is non-brand prospecting or new customer acquisition. Accounts that have been managing this problem through workarounds — such as running brand as a high-priority separate campaign to outbid PMax — can now use exclusions as the primary control rather than a bid-based signal.[5][6][7]

Google’s framing of these features emphasises “more control” over brand traffic as a direct response to advertiser demand, which signals that brand governance is now expected to be active and explicit rather than inferred from campaign structure alone.[2]

Branded Searches Measurement for YouTube and Demand Gen

Google updated its Branded Searches measurement feature for YouTube and Demand Gen campaigns, making it possible to connect upper-funnel ad exposure to subsequent branded search behaviour.[20] The update surfaces branded search lift in the Results column and All Conversions, but it is explicitly a reporting-only metric — it does not feed into Smart Bidding optimisation goals.[20]

This distinction matters for brand versus non-brand measurement strategy. The Branded Searches metric can help quantify how upper-funnel investment in YouTube or Demand Gen translates into downstream branded query volume, which is relevant when justifying brand awareness spend to a performance-focused stakeholder. However, because it appears in All Conversions rather than Conversions, it should not be included in the primary conversion column used to govern CPA or ROAS targets on those campaigns, or it will distort bidding behaviour.[11][20]

Worked example (illustrative)

Using Branded Searches measurement to justify Demand Gen spend to a CFO

  • Setup: A national Australian e-commerce brand running a Demand Gen campaign at $8,000/month from July to September 2026, targeting in-market audiences for homewares. The campaign’s primary conversion column shows 18 direct conversions at $444 CPA — above the $200 CPA threshold approved by the CFO. The team needs to justify continued spend before the October 2026 budget review.
  • Numbers: Branded Searches metric (now visible in All Conversions): 340 incremental branded searches attributed to Demand Gen exposure over the 90-day period. Brand Search campaign conversion rate = 3.73% (benchmark)[1]. Estimated downstream brand conversions from that lift = 340 × 3.73% = 12.7 conversions. Brand CPA = AUD $45 (USD $34 benchmark converted at 1.31)[5]. Value of those downstream conversions (at average order value of $180) = 12.7 × $180 = $2,286. Total attributed value including Demand Gen direct conversions: (18 × $180) + $2,286 = $3,240 + $2,286 = $5,526. Effective blended CPA inclusive of downstream brand lift = $8,000 ÷ (18 + 12.7) = $8,000 ÷ 30.7 = $260.59. Still above $200, but the gap is now $60.59 rather than $244. Incremental improvement in justification = ($444 − $260.59) ÷ $444 = 41.3% reduction in apparent CPA.
  • Decision: Present to the CFO using a two-row table: (1) Direct Demand Gen CPA: $444; (2) Blended CPA including branded search lift: $261. Recommend maintaining the $8,000/month Demand Gen budget through Q4 2026 (October–December) and re-evaluating in January 2027 once the full 180-day branded search attribution window has closed. Do not include Branded Searches in the primary Conversions column — keep it in All Conversions only to avoid distorting the Demand Gen campaign’s Smart Bidding behaviour.
  • Why: The Branded Searches metric is reporting-only and must not be used as a bidding signal;[20] its value is in communicating full-funnel impact to stakeholders who would otherwise evaluate upper-funnel campaigns on direct conversion CPA alone.

Google’s Shift Toward Explicit Brand Governance as a Planning Expectation

The framing across Google’s August–September 2026 announcements represents a meaningful shift in how Google expects advertisers to manage brand traffic.[2] Previously, brand protection was largely a practitioner-driven practice — something sophisticated advertisers did but that Google’s product design treated as optional. The launch of brand restrictions for broad match and brand exclusions for PMax as named, supported features signals that active brand governance is now part of Google’s recommended operating model, not an advanced workaround.

For senior digital marketers, the practical implication is that accounts without explicit brand controls — separated campaigns, brand exclusions on PMax, brand restrictions on broad match, and separate reporting — are no longer just missing best practice; they are missing platform features that Google has built specifically to address these structural problems.[2][20]

The recommended response is to treat brand governance as a launch checklist item for every new campaign, not a retrospective audit task. Every PMax campaign launched from September 2026 onwards should have brand exclusions configured. Every broad-match non-brand campaign should have brand restrictions active. And every reporting dashboard should separate brand and non-brand performance from day one.[1][2][3][4]

Worked example (illustrative)

Applying the updated brand governance checklist to a new account launch

  • Setup: A new Google Ads account for a Gold Coast dental group launching in October 2026. Monthly budget: $7,500. Planned campaigns: (1) Brand Search — $750/month; (2) Non-Brand Search (broad match + exact) — $4,500/month; (3) Performance Max (local) — $2,250/month. Brand name: “Coastal Smile Dental.”
  • Numbers: Brand Search budget = $750 = 10% of total (within the 5–15% practitioner guideline).[9][13] Non-Brand Search = $4,500 = 60% of total. PMax = $2,250 = 30% of total. At non-brand CPC of AUD $18.00, Non-Brand Search estimated clicks = $4,500 ÷ $18.00 = 250/month. At non-brand conversion rate of 3.94%[1]: estimated conversions = 250 × 3.94% = 9.85 ≈ 10/month. At brand CPA of AUD $45[5], Brand Search estimated conversions = $750 ÷ $45 = 16.7/month. Without brand exclusions on PMax, estimated brand query capture = 15% of PMax budget = $337.50, yielding approximately $337.50 ÷ $45 = 7.5 brand conversions misattributed to PMax.
  • Decision: At account launch on 1 October 2026: (a) add “Coastal Smile Dental,” “Coastal Smile,” and “coastalsmiledental.com.au” as brand exclusions in the PMax campaign; (b) enable brand restrictions excluding these terms from the broad-match ad group in the Non-Brand Search campaign; (c) add all three variants as exact-match negatives in the Non-Brand Search campaign as a secondary layer; (d) configure separate reporting labels — “Brand” and “Non-Brand” — in the Google Ads campaign naming convention; (e) schedule first search-term audit for 15 October 2026.
  • Why: Google’s September 2026 feature releases make brand exclusions and brand restrictions native, supported controls;[2] applying them at launch prevents the 7.5 misattributed monthly PMax conversions that would otherwise inflate PMax reported efficiency and distort budget allocation decisions from the first month of operation.

What Has Not Changed

Despite the product updates above, the foundational principles of brand versus non-brand strategy remain unchanged. Separating brand and non-brand campaigns, applying brand negatives rigorously, measuring incrementality rather than relying on last-click attribution, and reporting brand and non-brand as distinct performance systems are all still the correct approach in September 2026.[1][2][3][4] The recent Google changes add native tooling to support these practices; they do not replace the need for strategic discipline in how accounts are structured, budgeted, and reported.

One area where sources present slightly differing guidance is on budget allocation: practitioner sources suggest brand should represent 5–7% of total budget in some accounts[13] while others recommend 10–15% depending on competitive intensity and account maturity.[9] In the absence of account-specific incrementality data, the more conservative approach — starting at 5–10% and increasing only if Auction Insights shows active competitor presence — is recommended. The launch of brand exclusions and brand restrictions makes it easier to validate these allocation decisions by ensuring non-brand performance data is no longer contaminated by brand traffic from the outset.[2]


References

  1. [1] https://serpalert.co.uk/blog/google-ads-brand-campaign-best-practices serpalert.co.uk
  2. [2] https://searchengineland.com/in-google-ads-automation-everything-is-a-signal-in-2026-46821… searchengineland.com
  3. [3] https://www.wordstream.com/blog/google-ads-account-structure www.wordstream.com
  4. [4] https://leadsbridge.com/blog/google-ads-campaign-structure/ leadsbridge.com
  5. [5] https://twominutereports.com/blog/google-ads-best-practices twominutereports.com
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